Please use the contact information below to reach us. You may also visit our Frequently Asked Questions (FAQs) section for information about our products and services.

  • United Kingdom Headquarters: City Royal Bank Tower
    • Electronic Banking Assistance: +447404075583
    • Report Lost/Stolen Debit Card: +447404075583
    • Report Lost/Stolen Credit Card: +447404075583
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    • USA Branch:
    • Electronic Banking Assistance:
    • Report Lost/Stolen Debit Card:
    • Fax:
    Email Us
    Email: info@cityroyalbks.com
    Email: fraudteam@cityroyalbks.com
    Email: customerservice@cityroyalbks.com
    Remember, we will never send you an email or a link to a website that asks you to enter your Internet Banking details. If you get anything like this, do not reply and forward it to our fraud team